Intelligent Enterprise Automation quadrant assesses service providers that offer intelligent enterprise automation (IEA) solutions and services, integrating GenAI capabilities across the automation stack and investing in industry, functional and domain use cases.

Artificial Intelligence for IT Operations (AIOps) quadrant assesses service providers that offer AIOps services and solutions, transitioning from traditional observability-based, manual AIOps to GenAI powered predictive and self-healing AIOps.

The Next-Generation Automation quadrant assesses service providers next-generation automation services and solutions. Leading providers emphasize their change management and user design capabilities as part of a new approach to human-machine interaction.

Driving business transformation

Tietoevry Tech Services is a leader in business transformation with expertise in data-driven services, consulting and functional solutions. Using AI and automation technologies, they help to optimize processes. Their advisory services include operating models, technology assessments and automation strategies, while their functional solutions address various business efficiency needs. Their robust change management framework and extensive partner ecosystem reinforce their leadership in intelligent automation and next-generation services.

Focus on E2E process excellence

Tietoevry Tech Services excels in delivering process excellence through a combination of advanced automation and AI solutions and data-driven methodologies. They use process mining and optimization techniques to identify and close gaps between process design and actual performance, ensuring maximum business value. With strong advisory capabilities and functional solutions across various domains, Tietoevry Tech Services consistently delivers significant improvements in operational efficiency to its customers.

Scaling Generative AI

Tietoevry Tech Services is at the forefront of scaling Generative AI (GenAI) capabilities, integrating advanced AI and ML technologies into its IT operations and digital development. They have demonstrated a comprehensive GenAI strategy with a focus on increasing the use of GenAI to improve service efficiency, customer experience and developer experience. This capability foundation and their extensive partner ecosystem further support scalable deployments of GenAI, driving ingenuity and efficiency across multiple use cases.