Faster, more accurate billing with fewer errors
We manage Nordic energy consumers and contracts, turning customer care into an automated, personalized, and profitable service. We integrate sales and marketing with customer service to give companies a full view of their customers, so they can generate personalized offers based on a consumer's situation and interest.We are certified for the Norwegian and Finnish datahubs with an easy, effective, and affordable information exchange service. Our service gathers and forwards your data using an automated, cloud-based, and scalable tool up to date with the latest regulations.
Say goodbye to end-of-month bottlenecks, inaccurate data and time-consuming admin with our invoicing and receivables services. With real-time monitoring, you have an overview of consumption and cash flow, and can automate accurate invoices and payment collection.
Head of Energy & Utilities, Tietoevry Industry
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To excel in the future energy business, here's what you need to do.
"A successful future for any energy company hinges on certain areas of excellence that need to be tackled in the right way. Let’s look at some of the energy industry's current and future requirements for the key business system," says Jarmo Roiha.
In our previous blogpost, we already outlined how digitalization is an imperative requirement for energy companies to succeed. Intelligent use and automated processing of data not only enhance the business of energy companies, but also has the wider implication of working towards a zero-carbon future.
We also noted how Customer Information Systems (CIS) sit in the middle of the new way of doing business. Modern CIS are the middleman between centralized datahub information, the energy company’s business requirements, and the consumer’s requirements for individualized service.
Key benefits
Improved customer experience
Digitalization reduces manual work, decreases the risk of errors and improves efficiency. You can achieve better accuracy and more payment flexibility to improve service for the end customers.
Flexible product creation
Launch new products and pricing models to respond quickly to market demand, improving your competitive edge.
Digital data for smooth supply chain
Process-based automated message generation certified for the Finnish Datahub and Norwegian Elhub.
Key features
Flexible product building
Allows you to create products and pricing models that will cover all your requirements to be competitive and stay relevant.
Automated invoicing
Reduce manual administration and end-of-month payment bottlenecks.
Automatic payment handling
Handle payments automatically for a shorter invoice-to-payment cycle.