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Lowell enhances its debt collection operations with a new three-year SaaS partnership extension with Tietoevry Banking

17 October 2024

Lowell, one of the largest credit management companies in Europe, has signed a 3-year extension of its contract with Tietoevry Banking for Collection Suite Nova, the market leading end-to-end collection solution driving growth.

The new contract ensures continued use of Collection Suite Nova, the leading end-to-end collection solution, delivered as Software as a Service (SaaS) from Tietoevry’s private cloud. The agreement covers service in Sweden.

The transition to a SaaS model has enabled Lowell to streamline their operations and focus more on their core business. Lowell benefits from a compliant solution that enables scalability and supports business growth through this delivery. Additionally, Lowell has improved their time to market for new functionalities, client onboarding and revised offerings.

“We are happy to have a stable solution that allows us to work efficiently and serve customers better. Incidents are resolved quickly, and we are very satisfied with our experience,” says Juha Wilkman, Nordic CIO, Lowell.

As part of the SaaS agreement, Lowell is always on the latest release of Collection Suite Nova and continuously has access to all new functionalities and improvements on the platform. The debt collection solution upgrades will be done without any interruption to Lowell’s business.

“We are proud of our successful partnership with Lowell providing a solution that enhances their debt collection operations. This showcases the promise of our SaaS offering – enabling customers to focus on their core business and their own customers,” says Pär Johansson, Head of Credit and Wealth at Tietoevry Banking.

For additional information, please contact:

Pär Johansson, par.johansson@tietoevry.com, +46 739 400 071

Lowell

Lowell is one of Europe’s largest credit management companies, operating in the UK and the DACH and Nordic regions.

Joining Lowell in March 2018, our Nordics businesses are proven players across the Northern European markets with a long history in each country: Finland (1966), Sweden (1981), Norway (1982), and Denmark (1994).

The business consists of a combination of Intrum’s former operations in Norway, and Lindorff’s former operations in Denmark, Finland and Sweden.

Employing over 1,000 people, the Nordics region is active across the full value chain of credit management services with strong capabilities across all client sectors.

Tietoevry

Tietoevrycreates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24 000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in around 90 countries. Tietoevry's annual turnover is approximately EUR 3 billion and the company's shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

For more information, please contact

Pär Johansson

Head of Credit & Wealth, Tietoevry Banking

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